Use Cases & Success Stories
See how Remote Hands Alaska empowers organizations to overcome remote technical challenges, saving critical time and resources across the state.
"Then the easy button came from an Alaska startup called Remote Hands... I smashed the easy button and the problem was solved the same day."
- Brian Shumaker, Founder & CEO, BeadedStream
Rapid Sensor Repair, Thousands Saved
Challenge: A critical permafrost monitoring sensor went offline in a remote Alaskan village, threatening data collection for BeadedStream, an environmental sensor company.
Traditional Approach: Flying a technician would cost thousands, involve complex logistics, and take several days, if not a week, due to flight availability and weather.
Remote Hands Solution: BeadedStream submitted a service request. We dispatched a local technician who, guided via live video by BeadedStream’s experts, diagnosed and resolved the issue by rebooting the sensor.
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Versatile Solutions for Diverse Needs
Remote Hands Alaska is ideal for any organization needing a physical presence in remote locations without the high cost and delay of deploying their own personnel.
Remote Monitoring & Sensors
Keep your critical data flowing. Our technicians can perform essential tasks like sensor reboots, battery replacements, or visual checks on any remote monitoring equipment.
IT & Hardware Support
Avoid costly travel for routine IT tasks. Our technicians can handle hardware upgrades (e.g., Wi-Fi access points in village offices), component swaps, and guided troubleshooting.
Engineering & Inspections
Gather preliminary site information efficiently. Request photos of buildings for engineering reports, visual checks of remote infrastructure, or simple tasks like replacing batteries on a control switch.
Construction & Project Monitoring
Need independent verification of job site progress in a remote village? Our technicians can provide regular, unbiased photo and video documentation for your project management needs.
Local Guide & Transportation
If you are traveling to a remote village, our platform makes it easy to hire a local guide for airport pickup/drop-off, in-village transportation (vehicle, ATV, snowmachine), and even boat transport if needed.
Retail & Point-of-Sale Systems
Support for businesses in remote communities. Our technicians can assist with troubleshooting or replacing POS terminals, payment kiosks, or other essential retail technology under your expert guidance.